topic Re: How do I obtain a WiFi extender? in Broadband

How do I obtain a WiFi extender?

CJP3 — Fri, 25 Sep 2026 10:50:13 GMT

A new Sky customer with Broadband Sky Max hub but need to have a compatible WiFi extender, do Sky sell or rent WiFi extenders, and which one would work best?

Re: How do I obtain a WiFi extender?

TimmyBGood — Fri, 25 Sep 2026 11:09:41 GMT

@CJP3

If the WiFi Max subscription supplement is on the broadband account, the loan of up to three Max 'pods' is potentially claimable under the 'WiFi Max Guarantee'

Re: How do I obtain a WiFi extender?

nick+Mit — Fri, 25 Sep 2026 11:10:37 GMT

how do you claim the pods? The website says all my devices are connected, which is fine, but we have a blind spot in two rooms where nothing will connect, so it doesnt show up on the devices page

Re: How do I obtain a WiFi extender?

caesarome — Fri, 25 Sep 2026 11:12:25 GMT

@nick+Mit

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

Re: How do I obtain a WiFi extender?

Daniel0210 — Fri, 25 Sep 2026 11:27:54 GMT

@nick+Mit

If you already have 'Wi-Fi Max' or now choose to purchase it as an add-on (currently £6 a month), Sky will loan you up to 3 booster pods. Call Sky to arrange the first one. Just dial 150 free from your Sky Talk landline.

Additional pods then require an engineer visit to check your set up,