topic Wi Fi Lag in Broadband

Wi Fi Lag

Longboat — Tue, 22 Sep 2026 16:02:02 GMT

We recently moved and had sky broadband and sky streaming in the new home. Previously we had starlink

we have noticed a bad 'lag' in response time especially on our phones that we never had oreviously

also have an issue that our sky go app connected mentions sky q etc when we have streaming ?

any help?

Re: Wi Fi Lag

WillHoy8 — Tue, 22 Sep 2026 17:54:05 GMT

I'm also receiving lag. Keeps going from 900mbps upload to 9mbps.

Reset the router twice, changed cables, ran the checks on the app and nothing has helped. App is saying it's all good when it's not.

Re: Wi Fi Lag

Chrisee — Wed, 23 Sep 2026 06:46:22 GMT

@Longboat there is a new SkyGo app designed for use with Sky Stream so check out your app store. The old app remains for Sky Q customers

Are you issues to do with bandwidth or delays with loading sites? The former can be solved by adding extenders etc. The latter cannot I have seen multiple posts of increased latency recently so suspect Sky have issues affecting some connections and not others including my own. You can often sort these odd faults by powering down your hub forcat least an hour as that should change the server connection at Sky's end and hopefullybget one thst is behaving normally.