https://helpforum.sky.com/t5/Broadband/Internet-stopped/m-p/5376323#M594316 <P>If an engineer&nbsp;has been booked then it will be that there is a fault outside of your property somewhere so they should be tasked to go to it to carry out the fix.</P> Mon, 21 Sep 2026 21:20:37 GMT caesarome 2026-09-21T21:20:37Z https://helpforum.sky.com/t5/Broadband/Internet-stopped/m-p/5376312#M594311 <P>Yesterday, my internet connection stopped working, so I tried to book an engineer. Today, the app says that the engineer came and fixed the problem, but this is not the case—the problem still exists.</P><P>I have booked another engineer for tomorrow, but I’m not sure whether this will actually help. I couldn’t find another way to contact Sky’s support team.</P><P>&nbsp;</P><P>I only recently signed up for Sky Broadband, but unfortunately, I’m already dissatisfied with the service.</P> Mon, 21 Sep 2026 21:03:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-stopped/m-p/5376312#M594311 MasoudMardani 2026-09-21T21:03:11Z https://helpforum.sky.com/t5/Broadband/Internet-stopped/m-p/5376323#M594316 <P>If an engineer&nbsp;has been booked then it will be that there is a fault outside of your property somewhere so they should be tasked to go to it to carry out the fix.</P> Mon, 21 Sep 2026 21:20:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-stopped/m-p/5376323#M594316 caesarome 2026-09-21T21:20:37Z https://helpforum.sky.com/t5/Broadband/Internet-stopped/m-p/5376329#M594318 <P>I hope the engineer comes tomorrow to address the issue. We were waiting for him today, but no one came. Because of that, I booked another appointment for tomorrow. If he does come this time, at least we’ll know that the issue is going to be resolved.</P> Mon, 21 Sep 2026 21:29:30 GMT https://helpforum.sky.com/t5/Broadband/Internet-stopped/m-p/5376329#M594318 MasoudMardani 2026-09-21T21:29:30Z