topic Re: Scam caller? in Broadband

Scam caller?

RLS — Mon, 21 Sep 2026 14:31:39 GMT

I've just received a call from "sky" about my broadband. They said that it is copper and needs to be changed to fibre. The number they called me on was 0800.......3372. Was this a scammer or actually Sky?

Re: Scam caller?

Daniel0210 — Mon, 21 Sep 2026 14:39:04 GMT

@RLS

From Skys own website

https://www.sky.com/help/articles/received-call-from-08007613372

Of course any number can be spoofed. That link does suggest contacting Sky if you have any concerns.

Re: Scam caller?

RLS — Mon, 21 Sep 2026 14:55:27 GMT

Thank you 😊

Re: Scam caller?

Daniel0210 — Mon, 21 Sep 2026 14:57:43 GMT

@RLS

Also, with any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose.

If the caller doesn't challenge it then you know it will be a scam call.