Constant severe WiFi speed drops

DSkyUser — Mon, 21 Sep 2026 08:05:13 GMT

For a few months now I sm getting constant, sudden speed drops on WiFi devices, dropping from 6-700mbps down to sub 1mb speeds, lasting anywhere from 2-10+ minutes.

this impacts all devices on WiFi at least, possibly Ethernet but can't say I've noticed it on those.

I have tested multiple WiFi channels, router is in an open, high space away from devices and I have tested with just two mobile phones connected and nothing else, and the issues still occur.

as the borsdband checker reports no issues, I seem to just be told I need to change WiFi channel or reboot the router to fix it, obviously those haven't worked.

is anyone else experiencing this of late? Prior to this I never had issues like this.

Re: Constant severe WiFi speed drops

Sky_Gee — Tue, 22 Sep 2026 11:18:17 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Constant severe WiFi speed drops in Broadband

Constant severe WiFi speed drops

Re: Constant severe WiFi speed drops