https://helpforum.sky.com/t5/Broadband/Tv-wifi-keeps-cutting-out/m-p/5375345#M594130 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4787977">@LE20</a>&nbsp;this page explains what the lights mean&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>An orange internet light means the hub has lost its connection to the exchange. In you have a parial fibre connection brief line drops can be caused by changing line conditions. The systems managing the line will be working to stabilise the line but thst can take axweek or so. You can call Sky and reportvthe issue whetger they can get anything done will depend on the number of drops and how long they have been going on.</P> <P>&nbsp;</P> <P>Full fibre lines should not drop in this way.</P> Mon, 21 Sep 2026 06:19:32 GMT Chrisee 2026-09-21T06:19:32Z https://helpforum.sky.com/t5/Broadband/Tv-wifi-keeps-cutting-out/m-p/5375268#M594104 <P>The green 4 lights on box Gluck fyk orange st times snd j can't watch tv programs all the way through. Now saying fault with tv loading- getting just plain blue screen eventually&nbsp;</P> Sun, 20 Sep 2026 20:15:05 GMT https://helpforum.sky.com/t5/Broadband/Tv-wifi-keeps-cutting-out/m-p/5375268#M594104 LE20 2026-09-20T20:15:05Z https://helpforum.sky.com/t5/Broadband/Tv-wifi-keeps-cutting-out/m-p/5375345#M594130 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4787977">@LE20</a>&nbsp;this page explains what the lights mean&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>An orange internet light means the hub has lost its connection to the exchange. In you have a parial fibre connection brief line drops can be caused by changing line conditions. The systems managing the line will be working to stabilise the line but thst can take axweek or so. You can call Sky and reportvthe issue whetger they can get anything done will depend on the number of drops and how long they have been going on.</P> <P>&nbsp;</P> <P>Full fibre lines should not drop in this way.</P> Mon, 21 Sep 2026 06:19:32 GMT https://helpforum.sky.com/t5/Broadband/Tv-wifi-keeps-cutting-out/m-p/5375345#M594130 Chrisee 2026-09-21T06:19:32Z