https://helpforum.sky.com/t5/Broadband/WiFi-trouble/m-p/5374055#M593891 <P>My WiFi is not connecting and won't even stream a film</P> Fri, 18 Sep 2026 20:04:05 GMT Henry12 2026-09-18T20:04:05Z https://helpforum.sky.com/t5/Broadband/WiFi-trouble/m-p/5374055#M593891 <P>My WiFi is not connecting and won't even stream a film</P> Fri, 18 Sep 2026 20:04:05 GMT https://helpforum.sky.com/t5/Broadband/WiFi-trouble/m-p/5374055#M593891 Henry12 2026-09-18T20:04:05Z https://helpforum.sky.com/t5/Broadband/WiFi-trouble/m-p/5374109#M593898 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3990511">@Henry12</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 18 Sep 2026 21:31:27 GMT https://helpforum.sky.com/t5/Broadband/WiFi-trouble/m-p/5374109#M593898 caesarome 2026-09-18T21:31:27Z