https://helpforum.sky.com/t5/Broadband/WiFi-booster-query-with-One-Utility/m-p/5373223#M593778 <P>I had Sky broadband installed on Monday and it's not working in the top floor of the house. My contract is via Fused/One Utility and I was told I needed to contact Sky to arrange for a booster to be sent out.&nbsp;<BR />Sky told me they'd already sent boosters to One Utility for such contracts and to contact them. One Utility say it's Sky.&nbsp;<BR />Asked twice for a callback from Sky - still waiting. Any help with how I get a booster</P> Fri, 18 Sep 2026 08:03:12 GMT Nin90 2026-09-18T08:03:12Z https://helpforum.sky.com/t5/Broadband/WiFi-booster-query-with-One-Utility/m-p/5373223#M593778 <P>I had Sky broadband installed on Monday and it's not working in the top floor of the house. My contract is via Fused/One Utility and I was told I needed to contact Sky to arrange for a booster to be sent out.&nbsp;<BR />Sky told me they'd already sent boosters to One Utility for such contracts and to contact them. One Utility say it's Sky.&nbsp;<BR />Asked twice for a callback from Sky - still waiting. Any help with how I get a booster</P> Fri, 18 Sep 2026 08:03:12 GMT https://helpforum.sky.com/t5/Broadband/WiFi-booster-query-with-One-Utility/m-p/5373223#M593778 Nin90 2026-09-18T08:03:12Z https://helpforum.sky.com/t5/Broadband/WiFi-booster-query-with-One-Utility/m-p/5373239#M593784 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4785845">@Nin90</a>&nbsp;if your contract is with One Utility it would be their job to sort this confusion. To get boosters from Sky you need a contract with them directly including the Sky WiFi Max add-on.&nbsp;</P> Fri, 18 Sep 2026 08:34:25 GMT https://helpforum.sky.com/t5/Broadband/WiFi-booster-query-with-One-Utility/m-p/5373239#M593784 Chrisee 2026-09-18T08:34:25Z