Massive unexplained data usage increase this month

BB7513 — Thu, 17 Sep 2026 09:38:05 GMT

Our average data usage over the past 14 months has been "low", but looking at September, we seem to have used at least x10 more than normal. Anyone know why this might be?

Re: Massive unexplained data usage increase this month

Allan95 — Fri, 18 Sep 2026 07:40:59 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Re: Massive unexplained data usage increase this month in Broadband

Massive unexplained data usage increase this month

Re: Massive unexplained data usage increase this month