https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5372979#M593724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4576645">@LJB7</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 17 Sep 2026 18:29:22 GMT caesarome 2026-09-17T18:29:22Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5372978#M593723 <P>I have no internet connection&nbsp;</P> Thu, 17 Sep 2026 18:27:28 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5372978#M593723 LJB7 2026-09-17T18:27:28Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5372979#M593724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4576645">@LJB7</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 17 Sep 2026 18:29:22 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5372979#M593724 caesarome 2026-09-17T18:29:22Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5373005#M593735 Mine off belfast.... saying everything fine all lights on green Thu, 17 Sep 2026 19:10:01 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5373005#M593735 PaulaM81 2026-09-17T19:10:01Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5373048#M593740 <P>Mines off red light</P> Thu, 17 Sep 2026 20:27:25 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5373048#M593740 Cat+mckerns 2026-09-17T20:27:25Z