https://helpforum.sky.com/t5/Broadband/Booster/m-p/5370884#M593231 Hello, I have recently moved into a three-storey apartment, and unfortunately, my children are unable to get a reliable signal on the third floor. Would it be possible to arrange for a signal booster to be sent out to improve the connection? I would really appreciate your assistance. Kind regards, Catriona Tue, 15 Sep 2026 12:24:21 GMT CatrionaOBoyle 2026-09-15T12:24:21Z https://helpforum.sky.com/t5/Broadband/Booster/m-p/5370884#M593231 Hello, I have recently moved into a three-storey apartment, and unfortunately, my children are unable to get a reliable signal on the third floor. Would it be possible to arrange for a signal booster to be sent out to improve the connection? I would really appreciate your assistance. Kind regards, Catriona Tue, 15 Sep 2026 12:24:21 GMT https://helpforum.sky.com/t5/Broadband/Booster/m-p/5370884#M593231 CatrionaOBoyle 2026-09-15T12:24:21Z https://helpforum.sky.com/t5/Broadband/Booster/m-p/5370917#M593237 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4783519">@CatrionaOBoyle</a>&nbsp;</P> <P>If you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Tue, 15 Sep 2026 12:42:20 GMT https://helpforum.sky.com/t5/Broadband/Booster/m-p/5370917#M593237 caesarome 2026-09-15T12:42:20Z