https://helpforum.sky.com/t5/Broadband/POD-issues/m-p/5369835#M592995 <P><SPAN>I have isolated the fault to my Sky Max Pod. My Sky Gigafast+ Hub provides stable internet when the Pod is unplugged. When the Pod is connected, devices associate with the Wi-Fi but eventually lose internet access while remaining connected. The My Sky app continues to report the Pod as Online. I have restarted and repositioned the Pod and tested it close to the Hub, with the same result. Please test the Pod/backhaul provisioning and replace the Max Pod if necessary.</SPAN></P> Mon, 14 Sep 2026 07:48:32 GMT GSB123 2026-09-14T07:48:32Z https://helpforum.sky.com/t5/Broadband/POD-issues/m-p/5369835#M592995 <P><SPAN>I have isolated the fault to my Sky Max Pod. My Sky Gigafast+ Hub provides stable internet when the Pod is unplugged. When the Pod is connected, devices associate with the Wi-Fi but eventually lose internet access while remaining connected. The My Sky app continues to report the Pod as Online. I have restarted and repositioned the Pod and tested it close to the Hub, with the same result. Please test the Pod/backhaul provisioning and replace the Max Pod if necessary.</SPAN></P> Mon, 14 Sep 2026 07:48:32 GMT https://helpforum.sky.com/t5/Broadband/POD-issues/m-p/5369835#M592995 GSB123 2026-09-14T07:48:32Z