https://helpforum.sky.com/t5/Broadband/Wifi-connected-with-no-internet/m-p/5367245#M592403 So im currently using my data up with no wifi but sky go suggests its good?! Yet cant even use the service ?! Thu, 10 Sep 2026 09:49:10 GMT KrissyM 2026-09-10T09:49:10Z https://helpforum.sky.com/t5/Broadband/Wifi-connected-with-no-internet/m-p/5367245#M592403 So im currently using my data up with no wifi but sky go suggests its good?! Yet cant even use the service ?! Thu, 10 Sep 2026 09:49:10 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connected-with-no-internet/m-p/5367245#M592403 KrissyM 2026-09-10T09:49:10Z https://helpforum.sky.com/t5/Broadband/Wifi-connected-with-no-internet/m-p/5367312#M592424 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4779481">@KrissyM</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 10 Sep 2026 11:11:32 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connected-with-no-internet/m-p/5367312#M592424 caesarome 2026-09-10T11:11:32Z