https://helpforum.sky.com/t5/Broadband/Buffering-and-off/m-p/5366884#M592303 <P>Why does my service buffer and sometimes the router goes off. I'm on the 900 gig service but slower than my old Virgin system</P> Wed, 09 Sep 2026 17:46:26 GMT Mark870 2026-09-09T17:46:26Z https://helpforum.sky.com/t5/Broadband/Buffering-and-off/m-p/5366884#M592303 <P>Why does my service buffer and sometimes the router goes off. I'm on the 900 gig service but slower than my old Virgin system</P> Wed, 09 Sep 2026 17:46:26 GMT https://helpforum.sky.com/t5/Broadband/Buffering-and-off/m-p/5366884#M592303 Mark870 2026-09-09T17:46:26Z https://helpforum.sky.com/t5/Broadband/Buffering-and-off/m-p/5367241#M592401 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4779077">@Mark870</a></SPAN>, welcome to the Community Forum. Sorry to see that you've been experiencing issues with your broadband speed. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Thu, 10 Sep 2026 09:48:39 GMT https://helpforum.sky.com/t5/Broadband/Buffering-and-off/m-p/5367241#M592401 Coley-W95 2026-09-10T09:48:39Z