Broadband router slow

Clarebear70 — Wed, 09 Sep 2026 17:27:18 GMT

The wonderful sky modem is slower than a wet weekend, I've had to switch it off 2 times in 24 hours, when ive switched it back on, after following all the reconnecting trips, it takes over 40 minutes to refind the Internet and all the this with a fiber connection.

Re: Broadband router slow

Jason- — Thu, 10 Sep 2026 09:38:53 GMT

Hello @Clarebear70,

Thanks for taking the time to join our Community and make your first post though we are sorry that this is to report issues you're having with your Sky Broadband connection 😕

I'll send you an invite to a private chat shortly and we can help you get things working better for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic Broadband router slow in Broadband

Broadband router slow

Re: Broadband router slow