https://helpforum.sky.com/t5/Broadband/Often-dropping-connection/m-p/5366463#M592207 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4777600">@Alexender</a></SPAN> Welcome to the Community Forum. Sorry to see that you've been experiencing issues with your connection dropping out. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 09 Sep 2026 09:50:26 GMT Coley-W95 2026-09-09T09:50:26Z https://helpforum.sky.com/t5/Broadband/Often-dropping-connection/m-p/5365629#M591928 <P>What's going on? <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>Just my first day after joining and already problems with the connection, drops, and so on. No way to get help from support — just a rabbit hole with a "smart" chat...</P><P>Absolutely disappointed, I'm lost for words...</P><P>Just let me know if this is the standard and I won't get my hopes up</P> Tue, 08 Sep 2026 09:20:41 GMT https://helpforum.sky.com/t5/Broadband/Often-dropping-connection/m-p/5365629#M591928 Alexender 2026-09-08T09:20:41Z https://helpforum.sky.com/t5/Broadband/Often-dropping-connection/m-p/5366463#M592207 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4777600">@Alexender</a></SPAN> Welcome to the Community Forum. Sorry to see that you've been experiencing issues with your connection dropping out. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 09 Sep 2026 09:50:26 GMT https://helpforum.sky.com/t5/Broadband/Often-dropping-connection/m-p/5366463#M592207 Coley-W95 2026-09-09T09:50:26Z