https://helpforum.sky.com/t5/Broadband/Tv-saying-no-WiFi/m-p/5366427#M592193 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4777456">@Kays1</a></SPAN>, welcome to the Community Forum. Sorry to see that you're experiencing issues with the broadband dropping out on your TV. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 09 Sep 2026 09:09:30 GMT Coley-W95 2026-09-09T09:09:30Z https://helpforum.sky.com/t5/Broadband/Tv-saying-no-WiFi/m-p/5365465#M591894 <P>I've had my broadband and TV Installed yesterday and the WiFi keeps dropping out, I've woken up today and my TV isn't working at all it's saying no internet connection but when I test the broadband on the app it says it's fine.</P> Tue, 08 Sep 2026 06:20:54 GMT https://helpforum.sky.com/t5/Broadband/Tv-saying-no-WiFi/m-p/5365465#M591894 Kays1 2026-09-08T06:20:54Z https://helpforum.sky.com/t5/Broadband/Tv-saying-no-WiFi/m-p/5366427#M592193 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4777456">@Kays1</a></SPAN>, welcome to the Community Forum. Sorry to see that you're experiencing issues with the broadband dropping out on your TV. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 09 Sep 2026 09:09:30 GMT https://helpforum.sky.com/t5/Broadband/Tv-saying-no-WiFi/m-p/5366427#M592193 Coley-W95 2026-09-09T09:09:30Z