Wifi failure frequently

Triston1 — Tue, 08 Sep 2026 23:35:02 GMT

The signal drops every night after 00:00 and tonight it has stayed off.
it's less reliable than virgin was and that's saying something.

Re: Wifi failure frequently

GailK1 — Tue, 08 Sep 2026 23:37:44 GMT

I'm the same this is not good enough and unreliable

Daniel0210 — Wed, 09 Sep 2026 02:10:22 GMT

@Triston1
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.