https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/5365416#M591876 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4777281">@Zeez1</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 07 Sep 2026 21:31:29 GMT caesarome 2026-09-07T21:31:29Z https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/5365342#M591859 <P>All my devices are connected to the WiFi but they are all not working.&nbsp;</P> Mon, 07 Sep 2026 19:29:34 GMT https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/5365342#M591859 Zeez1 2026-09-07T19:29:34Z https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/5365416#M591876 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4777281">@Zeez1</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 07 Sep 2026 21:31:29 GMT https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/5365416#M591876 caesarome 2026-09-07T21:31:29Z