https://helpforum.sky.com/t5/Broadband/Connecting/m-p/5365304#M591845 <P>We have been upgraded for broadband on the 18th of August since then we have had no internet connection. A boster was sent today and we are still not able to connect on the upstairs of the property&nbsp;</P> Mon, 07 Sep 2026 18:40:37 GMT Donna267 2026-09-07T18:40:37Z https://helpforum.sky.com/t5/Broadband/Connecting/m-p/5365304#M591845 <P>We have been upgraded for broadband on the 18th of August since then we have had no internet connection. A boster was sent today and we are still not able to connect on the upstairs of the property&nbsp;</P> Mon, 07 Sep 2026 18:40:37 GMT https://helpforum.sky.com/t5/Broadband/Connecting/m-p/5365304#M591845 Donna267 2026-09-07T18:40:37Z https://helpforum.sky.com/t5/Broadband/Connecting/m-p/5365310#M591848 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4769036">@Donna267</a>&nbsp;</P> <P>Where have you installed the booster ?</P> Mon, 07 Sep 2026 18:45:30 GMT https://helpforum.sky.com/t5/Broadband/Connecting/m-p/5365310#M591848 caesarome 2026-09-07T18:45:30Z https://helpforum.sky.com/t5/Broadband/Connecting/m-p/5365311#M591849 <P>Thank you for reply -We have connected the boaster half way between both sky Q boxes. I now have intermittent internet connection on my phone but still cannot connect the sky Q mini in the upstairs of property&nbsp;</P> Mon, 07 Sep 2026 18:48:12 GMT https://helpforum.sky.com/t5/Broadband/Connecting/m-p/5365311#M591849 Donna267 2026-09-07T18:48:12Z