Moving Out

Barney2025 — Mon, 07 Sep 2026 15:32:59 GMT

I'm moving home this Friday 11th September. My Broadband kit is still at (removed) . My new address is my partners home address which is (removed) Her name is (removed) and she already has Broadband with you guys. Can my Braodband package be cancelled?

Moderator note: Removed personal details.

Re: Moving Out

Daniel0210 — Mon, 07 Sep 2026 15:21:37 GMT

@Barney2025

Your post has been temporarily removed as you've posted personal information (addresses) on a public forum. It should return after editing by staff.

Your broadband equipment will no doubt need to be returned to Sky.

For broadband and Sky Talk subscriptions this link explains how to cancel completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you will most likely have to pay an early termination charge - Sky should notify you if you do and how much they’ll charge. Only in very limited unique circumstances will early termination charges be removed.
https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. It’s important you keep any proof of posting indefinitely.

topic Re: Moving Out in Broadband

Moving Out

Re: Moving Out