topic Re: Going from black to white router hell in Broadband

Going from black to white router hell

screaming+eagle — Sun, 06 Sep 2026 17:23:56 GMT

Just going from the Black router to the new white router ,

two issues

Glass will rarely connect , and even when does it drops the connection while the TV is on standby

secondly in addition to this headache I have two pucks , one is hardwired via a Cisco giga switch , the other in my sons room is on WiFi neither will play or even load up Netflix when connected to the white router , no issue on the old black box ever , sky have replaced the router 3 times , additional to this Netflix app built into my LG tv doesn't work either , normally NW-2-5 ( network error) someone suggested disabling IPv6 in the router , this made no difference , any clues would be greatly appreciated appreciated

Re: Going from black to white router hell

Mark39 — Sun, 06 Sep 2026 17:45:59 GMT

@screaming+eagle it doesn't sound like the Max Hub is doing you any favours. Have you considered going back to the black one?

Re: Going from black to white router hell

robcole2026 — Sun, 06 Sep 2026 18:07:18 GMT

My personal experience with both routers was noting but stress i dont think the wifi max is any better then the black one imho & not worth the extra cost. I left sky broadband due to their routers poor wifi coverage. I would consider returning if they provided decent routers. I left & joined EE & the coverage is great

Re: Going from black to white router hell

Yoghurt — Sun, 06 Sep 2026 21:15:26 GMT

@screaming+eagle I kept the black router as I knew white one rubbish no issues with black router