topic Re: Broad band slow in Broadband

Broad band slow

Shaun156 — Sat, 05 Sep 2026 22:24:49 GMT

I'm on yoga fast and got the sky max router and when I spoke to the advisor she said I'd get atleast 600mb a second on WiFi and I've got 160mb a second and she also told me that I would have a booster send out with my new router and there was no booster I'm in my cooling off period and Honestly don't mind calling virgin back and have them change me to their WiFi

Re: Broad band slow

Shaun156 — Sat, 05 Sep 2026 22:25:59 GMT

Giga

Re: Broad band slow

Daniel0210 — Sun, 06 Sep 2026 03:48:50 GMT

Hi @Shaun156

You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

If you already have 'Wi-Fi Max' or buy it as an add-on Sky will loan you up to 3 booster pods. Call Sky again to arrange the first one.

Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max