topic Re: Dreadful tv and wifi coverage in Broadband

Dreadful tv and wifi coverage

Anna202 — Sat, 05 Sep 2026 13:35:50 GMT

TV freeze

No wifi when in the garden

Re: Dreadful tv and wifi coverage

GD1 — Sat, 05 Sep 2026 13:49:17 GMT

@Anna202 Your post has been moved fromthe Accessibility Board as your post is unrelated to Skys Accessibility services.

Re: Dreadful tv and wifi coverage

TimmyBGood — Sat, 05 Sep 2026 14:14:57 GMT

@Anna202 wrote:

No wifi when in the garden

Unfortunately the terms of the 'WiFi Guarantee' (if the WiFi Max subscription supplement is on the broadband account) specifically exclude claiming to cover outside spaces.

https://www.sky.com/help/articles/wifi-max-guarantee

You could however potentially claim for the room nearest the garden...