https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5363694#M591427 <P>Since upgrading my WiFi is terrible today I have no internet cannot even connect a phone, app says a problem and been saying that since changed but no one is sorting anything and I pay nearly 60 month so expect it to work&nbsp;</P> Sat, 05 Sep 2026 12:44:53 GMT Nicolac1986 2026-09-05T12:44:53Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5363694#M591427 <P>Since upgrading my WiFi is terrible today I have no internet cannot even connect a phone, app says a problem and been saying that since changed but no one is sorting anything and I pay nearly 60 month so expect it to work&nbsp;</P> Sat, 05 Sep 2026 12:44:53 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5363694#M591427 Nicolac1986 2026-09-05T12:44:53Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5363698#M591428 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328342">@Nicolac1986</a>&nbsp;</P> <P>Try running&nbsp;<SPAN>this line test:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 05 Sep 2026 12:48:37 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5363698#M591428 caesarome 2026-09-05T12:48:37Z