https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dipping-in-and-out/m-p/5363682#M591425 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4737839">@Zoew</a>&nbsp;</P> <P>We are customers here so can not arrange an engineer for you.</P> <P>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Sat, 05 Sep 2026 12:30:29 GMT caesarome 2026-09-05T12:30:29Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dipping-in-and-out/m-p/5363582#M591388 <P>Wi-Fi doesn't seem as good as it was before we upgraded the signal keeps dipping in and out, &nbsp;buffering or devices are choosing to log onto our neighbours Wi-Fi as there's seems better signal. I had a Microsoft Teams meeting yesterday and it didn't work for that either, we have tried multiple different things to help this. Please could you send a engineer out to the House</P> Sat, 05 Sep 2026 10:03:57 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dipping-in-and-out/m-p/5363582#M591388 Zoew 2026-09-05T10:03:57Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dipping-in-and-out/m-p/5363682#M591425 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4737839">@Zoew</a>&nbsp;</P> <P>We are customers here so can not arrange an engineer for you.</P> <P>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Sat, 05 Sep 2026 12:30:29 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dipping-in-and-out/m-p/5363682#M591425 caesarome 2026-09-05T12:30:29Z