https://helpforum.sky.com/t5/Broadband/Network-Disconnection/m-p/5362999#M591218 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3902834">@JohnTam</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.&nbsp;<BR />&nbsp;</P> Fri, 04 Sep 2026 14:01:59 GMT arcadeavenger 2026-09-04T14:01:59Z https://helpforum.sky.com/t5/Broadband/Network-Disconnection/m-p/5362028#M590947 <P>The recent two weeks, the boardband disconnected few seconds to few minutes many times. &nbsp;Sometimes I need to restart everything. &nbsp;It is not stable.</P> Thu, 03 Sep 2026 09:58:53 GMT https://helpforum.sky.com/t5/Broadband/Network-Disconnection/m-p/5362028#M590947 JohnTam 2026-09-03T09:58:53Z https://helpforum.sky.com/t5/Broadband/Network-Disconnection/m-p/5362999#M591218 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3902834">@JohnTam</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.&nbsp;<BR />&nbsp;</P> Fri, 04 Sep 2026 14:01:59 GMT https://helpforum.sky.com/t5/Broadband/Network-Disconnection/m-p/5362999#M591218 arcadeavenger 2026-09-04T14:01:59Z