topic Re: Broadband shield login error in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362962#M591200 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;<BR /><BR /></P><P>Hey, thanks for the reply. The account is linked ok so unfortunately that's not the issue.</P> Fri, 04 Sep 2026 13:23:13 GMT Hammers999 2026-09-04T13:23:13Z Broadband shield login error https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362900#M591179 <P>When I try to select broadband shield I get a message saying "sorry, something went wrong". It's been happening for a few days now.</P> Fri, 04 Sep 2026 11:53:31 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362900#M591179 Hammers999 2026-09-04T11:53:31Z Re: Broadband shield login error https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362905#M591182 <P>I have tried on multiple devices, multiple browsers, and both the app and website, it's the same everywhere.</P> Fri, 04 Sep 2026 11:55:21 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362905#M591182 Hammers999 2026-09-04T11:55:21Z Re: Broadband shield login error https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362923#M591191 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3609223">@Hammers999</a>&nbsp;</P> <P>Try linking your account:</P> <P><BR /><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Fri, 04 Sep 2026 12:16:31 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362923#M591191 caesarome 2026-09-04T12:16:31Z Re: Broadband shield login error https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362962#M591200 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;<BR /><BR /></P><P>Hey, thanks for the reply. The account is linked ok so unfortunately that's not the issue.</P> Fri, 04 Sep 2026 13:23:13 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield-login-error/m-p/5362962#M591200 Hammers999 2026-09-04T13:23:13Z