https://helpforum.sky.com/t5/Broadband/Line-reset/m-p/5361282#M590712 <P>How to request a DLM 11 line reset? Also sky have offered a free broadband upgrade due to recent issues I've experienced how do I go about excepting this offer?</P> Wed, 02 Sep 2026 12:19:30 GMT Dingle13 2026-09-02T12:19:30Z https://helpforum.sky.com/t5/Broadband/Line-reset/m-p/5361282#M590712 <P>How to request a DLM 11 line reset? Also sky have offered a free broadband upgrade due to recent issues I've experienced how do I go about excepting this offer?</P> Wed, 02 Sep 2026 12:19:30 GMT https://helpforum.sky.com/t5/Broadband/Line-reset/m-p/5361282#M590712 Dingle13 2026-09-02T12:19:30Z https://helpforum.sky.com/t5/Broadband/Line-reset/m-p/5361317#M590723 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4772749">@Dingle13</a>&nbsp;</P> <P>You cannot request a DLM reset. This is only done when deemed necessary&nbsp;by an Openreach engineer during an appointment.&nbsp;</P> <P>The offer from Sky would need accepting in the same format it was offered, it cant be done on the forum.</P> Wed, 02 Sep 2026 12:49:54 GMT https://helpforum.sky.com/t5/Broadband/Line-reset/m-p/5361317#M590723 jamesn123 2026-09-02T12:49:54Z