https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speed/m-p/5361104#M590647 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4772460">@Ed1weww</a>&nbsp;</P> <P>The guarantee&nbsp;is for the line speed, not the speed you receive&nbsp;over WiFi. If you connect your PS5 via ethernet do your speeds improve? If so the issue is with your WiFi connection, not the broadband connection itself.&nbsp;</P> Wed, 02 Sep 2026 10:02:16 GMT jamesn123 2026-09-02T10:02:16Z https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speed/m-p/5360794#M590558 <P>I am only getting 14mbps speed on my ps5. The ps is literally 5m away from the router. How is that possible. I am supposed to have minimum of 600mbps download speed as a guarantee.&nbsp;</P> Tue, 01 Sep 2026 21:24:21 GMT https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speed/m-p/5360794#M590558 Ed1weww 2026-09-01T21:24:21Z https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speed/m-p/5361104#M590647 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4772460">@Ed1weww</a>&nbsp;</P> <P>The guarantee&nbsp;is for the line speed, not the speed you receive&nbsp;over WiFi. If you connect your PS5 via ethernet do your speeds improve? If so the issue is with your WiFi connection, not the broadband connection itself.&nbsp;</P> Wed, 02 Sep 2026 10:02:16 GMT https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speed/m-p/5361104#M590647 jamesn123 2026-09-02T10:02:16Z