https://helpforum.sky.com/t5/Broadband/Beoadband/m-p/5359571#M590246 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4747929">@Jojoroo77</a>&nbsp;wrote:<BR /><P>I have tried everything my broadband is constantly not picking devices up</P><HR /></BLOCKQUOTE><P>Firstly, unplug the hub for 10 minutes and then reboot, hopefully a channel rescan will find a less congested wifi channel.<BR /><BR />Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).<BR /><BR />To check on local outages.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />To run the local checker.<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A> (do run all tests)<BR /><BR />Helpful articles that explain the basics.<BR /><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A><BR /><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A><BR /><BR />Link for Sky WiFi Max<BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Mon, 31 Aug 2026 17:11:45 GMT Me134 2026-08-31T17:11:45Z https://helpforum.sky.com/t5/Broadband/Beoadband/m-p/5359559#M590238 <P>I have tried everything my broadband is constantly not picking devices up</P> Mon, 31 Aug 2026 16:38:48 GMT https://helpforum.sky.com/t5/Broadband/Beoadband/m-p/5359559#M590238 Jojoroo77 2026-08-31T16:38:48Z https://helpforum.sky.com/t5/Broadband/Beoadband/m-p/5359571#M590246 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4747929">@Jojoroo77</a>&nbsp;wrote:<BR /><P>I have tried everything my broadband is constantly not picking devices up</P><HR /></BLOCKQUOTE><P>Firstly, unplug the hub for 10 minutes and then reboot, hopefully a channel rescan will find a less congested wifi channel.<BR /><BR />Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).<BR /><BR />To check on local outages.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />To run the local checker.<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A> (do run all tests)<BR /><BR />Helpful articles that explain the basics.<BR /><A href="https://www.sky.com/help/articles/broadband-speeds-explained" target="_blank">https://www.sky.com/help/articles/broadband-speeds-explained</A><BR /><A href="https://www.sky.com/help/articles/broadband-tips-when-working-from-home" target="_blank">https://www.sky.com/help/articles/broadband-tips-when-working-from-home</A><BR /><BR />Link for Sky WiFi Max<BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Mon, 31 Aug 2026 17:11:45 GMT https://helpforum.sky.com/t5/Broadband/Beoadband/m-p/5359571#M590246 Me134 2026-08-31T17:11:45Z