https://helpforum.sky.com/t5/Broadband/Broadband-disconnection/m-p/5359365#M590187 <P>I recently moved my broadband to sky and the 500mbps package. Since joining I've found that the broadband keeps disconnecting to my laptop and won't let me reconnect unless I reboot the router. Any ideas why this is happening?&nbsp;</P> Mon, 31 Aug 2026 13:17:16 GMT RR26 2026-08-31T13:17:16Z https://helpforum.sky.com/t5/Broadband/Broadband-disconnection/m-p/5359365#M590187 <P>I recently moved my broadband to sky and the 500mbps package. Since joining I've found that the broadband keeps disconnecting to my laptop and won't let me reconnect unless I reboot the router. Any ideas why this is happening?&nbsp;</P> Mon, 31 Aug 2026 13:17:16 GMT https://helpforum.sky.com/t5/Broadband/Broadband-disconnection/m-p/5359365#M590187 RR26 2026-08-31T13:17:16Z https://helpforum.sky.com/t5/Broadband/Broadband-disconnection/m-p/5359465#M590206 <P>How far away is your laptop form the wireless router ? also before it disconnects from the laptop do you notice a difference in the colour on the lights on the Sky Hub ? I am aware taht when you rsetart your Sky Hub it will automtically find the best wireless channel for you to connect to which could be why youre having this trouble.</P> Mon, 31 Aug 2026 15:29:45 GMT https://helpforum.sky.com/t5/Broadband/Broadband-disconnection/m-p/5359465#M590206 Tommy2 2026-08-31T15:29:45Z