https://helpforum.sky.com/t5/Broadband/Sky-broadband-not-connected/m-p/5359328#M590180 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4770794">@Nia18</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 31 Aug 2026 12:18:02 GMT caesarome 2026-08-31T12:18:02Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-not-connected/m-p/5359155#M590140 <P>I am not able to connect sky to broadband tried turning off and networ Set up&nbsp;</P> Mon, 31 Aug 2026 09:46:27 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-not-connected/m-p/5359155#M590140 Nia18 2026-08-31T09:46:27Z https://helpforum.sky.com/t5/Broadband/Sky-broadband-not-connected/m-p/5359328#M590180 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4770794">@Nia18</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 31 Aug 2026 12:18:02 GMT https://helpforum.sky.com/t5/Broadband/Sky-broadband-not-connected/m-p/5359328#M590180 caesarome 2026-08-31T12:18:02Z