topic Re: Help line in Broadband

Help line

Sophie19991 — Mon, 31 Aug 2026 08:10:13 GMT

Does anyone have a phone no. For sky broadband please?

I can only find a bot chat that sends me in circles 🤬

Re: Help line

caesarome — Mon, 31 Aug 2026 09:22:50 GMT

@Sophie19991

Whatever number you have used is the one to use as a chat bot can not be avoided when calling Sky.

Is your issue anything we can help you with via here ?

Re: Help line

Daniel0210 — Mon, 31 Aug 2026 09:33:56 GMT

@Sophie19991

Call Customer Services by dialling 150 (free) from your Sky Talk landline if you have Sky Broadband and if it's working. All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.