https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5359087#M590122 <P>I have internet working when doing a check in the app yet when I'm trying to watch tv or use a app on my phone it's just buffering&nbsp;</P> Mon, 31 Aug 2026 08:37:01 GMT Michelle327 2026-08-31T08:37:01Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5359087#M590122 <P>I have internet working when doing a check in the app yet when I'm trying to watch tv or use a app on my phone it's just buffering&nbsp;</P> Mon, 31 Aug 2026 08:37:01 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5359087#M590122 Michelle327 2026-08-31T08:37:01Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5360005#M590339 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4770738">@Michelle327</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Tue, 01 Sep 2026 08:45:09 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5360005#M590339 -Heather- 2026-09-01T08:45:09Z