topic Re: Access denied reference #18 on sky wifi in Broadband

Access denied reference #18 on sky wifi

RyanWasmuth — Sat, 29 Aug 2026 12:04:39 GMT

Reference #18.1d1e1202.1788003857.4d262d94 is popping up when I try to access either skygo app or access sky.com while connected to sky wifi

Re: Access denied reference #18 on sky wifi

caesarome — Sat, 29 Aug 2026 12:06:34 GMT

@RyanWasmuth

What device is this happening on so phone, computer etc ?

Re: Access denied reference #18 on sky wifi

Me134 — Sat, 29 Aug 2026 12:08:17 GMT

@RyanWasmuth wrote:
Reference #18.1d1e1202.1788003857.4d262d94 is popping up when I try to access either skygo app or access sky.com while connected to sky wifi

This might be due to a VPN or the iCloud Private Relay on Apple devices. Clearing your browsing history may help as well.

Re: Access denied reference #18 on sky wifi

RyanWasmuth — Sat, 29 Aug 2026 12:11:46 GMT

Happening on iPhone. Private rely is off and I've cleared browsing history but no affect.

Re: Access denied reference #18 on sky wifi

caesarome — Sat, 29 Aug 2026 12:13:51 GMT

@RyanWasmuth

Are you using a VPN ?

Does it happen if you are on mobile data ?

Re: Access denied reference #18 on sky wifi

RyanWasmuth — Sat, 29 Aug 2026 12:14:46 GMT

No VPN and only happens when connected to wifi

Re: Access denied reference #18 on sky wifi

Me134 — Sat, 29 Aug 2026 13:47:27 GMT

@RyanWasmuth wrote:
No VPN and only happens when connected to wifi

It looks like there was or still is a blip accessing this, not that I've experienced it.