https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/5357059#M589535 <P>My office is upstairs and since changing to a new faster broadband my devices are only showing 2 bars and upstairs is terrible&nbsp;</P> Fri, 28 Aug 2026 11:06:13 GMT Sally168 2026-08-28T11:06:13Z https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/5357059#M589535 <P>My office is upstairs and since changing to a new faster broadband my devices are only showing 2 bars and upstairs is terrible&nbsp;</P> Fri, 28 Aug 2026 11:06:13 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/5357059#M589535 Sally168 2026-08-28T11:06:13Z https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/5357116#M589544 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740020">@Sally168</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Fri, 28 Aug 2026 12:13:10 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-upstairs/m-p/5357116#M589544 caesarome 2026-08-28T12:13:10Z