https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5356983#M589517 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4768351">@SergheiZara</a>&nbsp;</P> <P>Let's start from&nbsp;<SPAN>the beginning, do you have a broadband hub and an ONT installed in your home and if so are these two connected with the cable you mention ?</SPAN></P> Fri, 28 Aug 2026 09:19:03 GMT caesarome 2026-08-28T09:19:03Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5356924#M589503 <P><SPAN>I have one extra cable and nowhere to connect it. It looks like something is missing — there is no Hub Max but only cable included. In September 2025 engineer was at my old home and set up something through my wall . I don't have this now in new house .</SPAN></P> Fri, 28 Aug 2026 08:16:17 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5356924#M589503 SergheiZara 2026-08-28T08:16:17Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5356983#M589517 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4768351">@SergheiZara</a>&nbsp;</P> <P>Let's start from&nbsp;<SPAN>the beginning, do you have a broadband hub and an ONT installed in your home and if so are these two connected with the cable you mention ?</SPAN></P> Fri, 28 Aug 2026 09:19:03 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5356983#M589517 caesarome 2026-08-28T09:19:03Z