https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5356880#M589488 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4768270">@Lauren12301</a>&nbsp;the lights on your Sky hub will tell you what is going on if you usecthis guide&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start.</A></P> <P>&nbsp;</P> <P>The online test takes up to an hour to pick up a dropped connection but once it does is the best way to get help.</P> Fri, 28 Aug 2026 07:19:19 GMT Chrisee 2026-08-28T07:19:19Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5356845#M589479 <P>As many times as I run a connection test, which always comes back as 'good',&nbsp;</P><P>all devices keep disconnecting.</P><P>Such as my phone, laptop, x3 TVs.</P><P>&nbsp;</P> Fri, 28 Aug 2026 06:30:03 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5356845#M589479 Lauren12301 2026-08-28T06:30:03Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5356880#M589488 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4768270">@Lauren12301</a>&nbsp;the lights on your Sky hub will tell you what is going on if you usecthis guide&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start.</A></P> <P>&nbsp;</P> <P>The online test takes up to an hour to pick up a dropped connection but once it does is the best way to get help.</P> Fri, 28 Aug 2026 07:19:19 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5356880#M589488 Chrisee 2026-08-28T07:19:19Z