topic Re: PS5 constantly lags whilst playing in Broadband

PS5 constantly lags whilst playing

Hurs_be — Tue, 12 Nov 2024 20:47:48 GMT

Recently I've developed an issue (never had originally) I seem to get Lag spikes when playing games whilst other devices are being used, again this never happened before with the same devices but it's making gaming frustrating when my parter is watching something on another device. My latency/ping goes up quite high, treid changing from 2.4zh to 5.0gz and that hasn't worked, download speed is fine

any suggestions or ill be moving away from sky

Re: PS5 constantly lags whilst playing

Mr+Flibbles+86 — Wed, 13 Nov 2024 11:07:59 GMT

Hi there @Hurs_be , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: PS5 constantly lags whilst playing

Addie15 — Fri, 15 Nov 2024 11:09:12 GMT

Update- We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: PS5 constantly lags whilst playing

edwinandpetra — Wed, 26 Aug 2026 15:36:39 GMT

I am having the same problem with lag, that never used to happen. Wonder if the router has been affected by recent thunder storm and may need replacing? any other advice?