https://helpforum.sky.com/t5/Broadband/WiFi-won-t-connect/m-p/5355211#M589041 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4766483">@Demi51</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 26 Aug 2026 09:16:15 GMT caesarome 2026-08-26T09:16:15Z https://helpforum.sky.com/t5/Broadband/WiFi-won-t-connect/m-p/5355208#M589039 <P>We have no internet on any devices but when I check the wifi and broadband on here it says everything is fine?! I've tried restarting it and it's not working what do I do</P> Wed, 26 Aug 2026 09:13:36 GMT https://helpforum.sky.com/t5/Broadband/WiFi-won-t-connect/m-p/5355208#M589039 Demi51 2026-08-26T09:13:36Z https://helpforum.sky.com/t5/Broadband/WiFi-won-t-connect/m-p/5355211#M589041 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4766483">@Demi51</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 26 Aug 2026 09:16:15 GMT https://helpforum.sky.com/t5/Broadband/WiFi-won-t-connect/m-p/5355211#M589041 caesarome 2026-08-26T09:16:15Z