Poor wifi

Skyzdclf — Wed, 26 Aug 2026 07:31:08 GMT

My WiFi constantly cuts out, which makes working from home extremely tough. My sky says its fine but neither phone or laptop is connecting

Re: Poor wifi

Me134 — Wed, 26 Aug 2026 07:41:07 GMT

@Skyzdclf wrote:
My WiFi constantly cuts out, which makes working from home extremely tough. My sky says its fine but neither phone or laptop is connecting

Firstly, unplug the hub for 10 minutes and then reboot, hopefully a channel rescan will find a less congested wifi channel.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

To check on local outages.
https://www.sky.com/servicechecker

To run the local checker.
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)

Helpful articles that explain the basics.
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

Link for Sky WiFi Max
https://www.sky.com/broadband/wifi-max

topic Poor wifi in Broadband

Poor wifi

Re: Poor wifi