https://helpforum.sky.com/t5/Broadband/Diabolical-speed/m-p/5354969#M588957 <P>Speed down as low as 11 download and upload 3 dropping out of WiFi connection and going to 4g. Mast out here so blooming useless done the test and it all says ok&nbsp;</P> Tue, 25 Aug 2026 21:42:48 GMT Liz197 2026-08-25T21:42:48Z https://helpforum.sky.com/t5/Broadband/Diabolical-speed/m-p/5354969#M588957 <P>Speed down as low as 11 download and upload 3 dropping out of WiFi connection and going to 4g. Mast out here so blooming useless done the test and it all says ok&nbsp;</P> Tue, 25 Aug 2026 21:42:48 GMT https://helpforum.sky.com/t5/Broadband/Diabolical-speed/m-p/5354969#M588957 Liz197 2026-08-25T21:42:48Z https://helpforum.sky.com/t5/Broadband/Diabolical-speed/m-p/5355054#M588989 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609000">@Liz197</a>&nbsp;what speed did the service checker show fir the connection to your hub? If thst is below the guranteed speed for your line then the app,should offer further help. However it cannot directly help where the reduction in speed is diwn to the WiFi connection between the hub snd the device you sre using. WiFi spedds depend on the lsyout of your home and how it is built. Many homes need boisters etc to get uszble WiFi iin every room.</P> <P>&nbsp;</P> Wed, 26 Aug 2026 06:00:30 GMT https://helpforum.sky.com/t5/Broadband/Diabolical-speed/m-p/5355054#M588989 Chrisee 2026-08-26T06:00:30Z