https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5354001#M588700 <P>Had a technician come and fix internet connection today but the tv still isn't picking up apps etc. so can only watch terrestrial.&nbsp; Any suggestions on getting in touch with sky to send out the technician again</P><P>&nbsp;</P> Mon, 24 Aug 2026 17:57:55 GMT Emma1972 2026-08-24T17:57:55Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5354001#M588700 <P>Had a technician come and fix internet connection today but the tv still isn't picking up apps etc. so can only watch terrestrial.&nbsp; Any suggestions on getting in touch with sky to send out the technician again</P><P>&nbsp;</P> Mon, 24 Aug 2026 17:57:55 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5354001#M588700 Emma1972 2026-08-24T17:57:55Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5354086#M588715 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167758">@Emma1972</a>&nbsp;Skybdo not send out technicians to connect customer's devices. It should be reasonably straightforward to connectva TV but notecsome TVs require the default WiFi security setting on tge white Sky hubs to be reduced from WPA3-T to WPA2 thexwtting is innthe My Sky app under Product options innthe hub's advanced settings.</P> Mon, 24 Aug 2026 20:32:39 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/5354086#M588715 Chrisee 2026-08-24T20:32:39Z