https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5353293#M588473 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260455">@MarieC19</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 23 Aug 2026 18:40:33 GMT caesarome 2026-08-23T18:40:33Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5353287#M588471 <P>WiFi kept going off through the day, reset the box a number of times and managed to get it working twice now can't get on&nbsp;</P> Sun, 23 Aug 2026 18:27:27 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5353287#M588471 MarieC19 2026-08-23T18:27:27Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5353293#M588473 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260455">@MarieC19</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 23 Aug 2026 18:40:33 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5353293#M588473 caesarome 2026-08-23T18:40:33Z