https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5352713#M588317 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4763900">@Ionelasandu</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 22 Aug 2026 21:12:51 GMT caesarome 2026-08-22T21:12:51Z https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5352702#M588311 <P>The light internet is not in</P> Sat, 22 Aug 2026 20:43:07 GMT https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5352702#M588311 Ionelasandu 2026-08-22T20:43:07Z https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5352713#M588317 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4763900">@Ionelasandu</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 22 Aug 2026 21:12:51 GMT https://helpforum.sky.com/t5/Broadband/Network-not-working/m-p/5352713#M588317 caesarome 2026-08-22T21:12:51Z