WiFi Is not working

BADRINARAYANA — Thu, 20 Aug 2026 23:23:12 GMT

The WiFi is not working and blinking with Green Light when I check in the Sky App it's shows device and hub looks good then why the WiFi is not connected kindly check and resolve it asap

Re: WiFi Is not working

Daniel0210 — Fri, 21 Aug 2026 03:14:09 GMT

@BADRINARAYANA
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

topic Re: WiFi Is not working in Broadband

WiFi Is not working

Re: WiFi Is not working