https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5351153#M587820 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4762408">@Sammii2</a>&nbsp;</P> <P>So when there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Fri, 21 Aug 2026 03:12:25 GMT Daniel0210 2026-08-21T03:12:25Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5351137#M587811 <P>The white light is on my router but no device can get internet saying theres an outage in my area in july they aim to fix within 49 hrs but its a month later and ive been using mine fine until tonight nothing is connecting to the internet&nbsp;</P> Fri, 21 Aug 2026 00:16:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5351137#M587811 Sammii2 2026-08-21T00:16:34Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5351153#M587820 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4762408">@Sammii2</a>&nbsp;</P> <P>So when there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Fri, 21 Aug 2026 03:12:25 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5351153#M587820 Daniel0210 2026-08-21T03:12:25Z