https://helpforum.sky.com/t5/Broadband/Pairing/m-p/5350235#M587559 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4761595">@PaulaN9</a>&nbsp;most devices although they only use the 2.4GHz band can be connected to a dualband WiFi SSID. However if your ovens wont connect &nbsp;and you have a white Sky hub go into the hub's advanced settings in the Product Settings section of the My Sky app and click the WiFi Disable link then tirn off the 5GHz band once the hub has made thst change using your phone connect the ovens. Once connected do the same process but this time turn on the 5GHz band and yhe hubs should stay connected.&nbsp;</P> <P>&nbsp;</P> <P>If you have a blsck hub follow these instructions&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610" target="_blank">Split Sky WiFi bands</A></P> Thu, 20 Aug 2026 06:49:26 GMT Chrisee 2026-08-20T06:49:26Z https://helpforum.sky.com/t5/Broadband/Pairing/m-p/5350207#M587542 <P>I have purchased 2 Haier smart ovens and you have to pair them with WiFi via iPhone but the ovens only can use 2.4ghz NOT 5ghz so how can I get round this to split temporary&nbsp;</P><P>&nbsp;</P> Thu, 20 Aug 2026 05:08:59 GMT https://helpforum.sky.com/t5/Broadband/Pairing/m-p/5350207#M587542 PaulaN9 2026-08-20T05:08:59Z https://helpforum.sky.com/t5/Broadband/Pairing/m-p/5350235#M587559 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4761595">@PaulaN9</a>&nbsp;most devices although they only use the 2.4GHz band can be connected to a dualband WiFi SSID. However if your ovens wont connect &nbsp;and you have a white Sky hub go into the hub's advanced settings in the Product Settings section of the My Sky app and click the WiFi Disable link then tirn off the 5GHz band once the hub has made thst change using your phone connect the ovens. Once connected do the same process but this time turn on the 5GHz band and yhe hubs should stay connected.&nbsp;</P> <P>&nbsp;</P> <P>If you have a blsck hub follow these instructions&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610" target="_blank">Split Sky WiFi bands</A></P> Thu, 20 Aug 2026 06:49:26 GMT https://helpforum.sky.com/t5/Broadband/Pairing/m-p/5350235#M587559 Chrisee 2026-08-20T06:49:26Z