topic Re: Internet in Broadband

Internet

eddie.ie — Wed, 19 Aug 2026 18:50:11 GMT

Apparently no issue in my area but the middle light is red on my sky box ??

Re: Internet

caesarome — Wed, 19 Aug 2026 18:51:28 GMT

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: Internet

TimmyBGood — Wed, 19 Aug 2026 19:15:44 GMT

@eddie.ie wrote:
Apparently no issue in my area

It's important to understand that this message is intended to mean there's no wider area outage: it absolutely doesn't rule out an individual circuit fault affecting your particular address.